Terms of Service
Last updated: 11 November 2026. Please read this information carefully.
1. Scope and provider
These Terms govern the use of DOITENIT, operated by Uchechi Nzerem, Kalvarienbergstraße 78, 87509 Immenstadt, Germany. Contact: info@doitenit.com.
2. Description of the service
DOITENIT is a digital life-administration and organisation platform designed to help users understand and manage administrative tasks that arise during life changes, initially with a focus on Germany. Depending on the features available on your plan and enabled at the time, the service may help you explore relevant life situations; understand common administrative steps; view structured guidance and checklists; organise matters into tasks; record notes and relevant dates; track progress and completed steps; and keep related information together in your account. Where document-analysis features are available, you may upload a supported administrative document and request an automated explanation, summary or suggested next steps. These outputs are generated for general information and orientation and must be checked against the original document and current instructions from the responsible authority. DOITENIT may also help you draft letters and messages for administrative matters, which you can review, edit and send yourself. The platform may also provide account features, language options, subscription management and access to additional features included in DOITENIT Plus. The exact features, limits and availability may change as the service is developed and are described in the product interface or at checkout where relevant. DOITENIT is a digital support and organisation tool; it does not make official decisions, guarantee eligibility or outcomes, submit forms, make payments, book appointments or contact authorities on your behalf.
3. Not a government authority or professional adviser
DOITENIT is not a government authority and does not provide legal, tax, financial or other regulated professional advice. Guidance is general and may be incomplete or out of date. You must verify responsibilities, deadlines and requirements with the relevant authority or a qualified professional. DOITENIT does not submit applications or contact authorities on your behalf.
4. Account and acceptable use
You must provide accurate registration details, keep your credentials confidential and tell us if you suspect unauthorised account use. Use the service lawfully. Do not upload passwords, identity documents, medical records, bank statements or complete tax returns. Do not infringe others' rights or bypass security measures.
5. Fees and subscriptions
The Free plan is free of charge. DOITENIT Plus costs €4.49 per month or €34.90 per year. The plan selected during checkout determines the billing period. The subscription automatically renews for the selected period unless cancelled before renewal. The price, billing period, features and payment start date are shown before the payment order is placed. A paid contract is formed only when you expressly place an order that creates a payment obligation.
6. Term and cancellation
The monthly plan renews for one month at a time and the annual plan for one year at a time unless cancelled. You can cancel your subscription through subscription management in your account and the linked Stripe customer portal. The effective date shown there applies. If cancellation takes effect at the end of the paid period, Plus generally remains available until that date and will not renew afterwards. Statutory cancellation and withdrawal rights remain unaffected.
7. Consumer withdrawal rights and electronic withdrawal function
Consumers generally have a statutory 14-day withdrawal right for many contracts concluded online; statutory exceptions and special rules, particularly for digital content and digital services, remain unaffected. If you expressly request during checkout that DOITENIT Plus begins during the withdrawal period, you may owe a proportionate amount for the service provided up to withdrawal. Your express request is collected separately and recorded during checkout. You can submit a withdrawal through the electronic function “Withdraw from a contract” at /withdrawal. You provide your name, details identifying the contract and an email address for the receipt acknowledgement. You then submit the declaration at a second step using “Confirm withdrawal”. We will promptly send an acknowledgement on a durable medium (email) containing the declaration and the date and time received. The acknowledgement confirms receipt only, not the legal effectiveness of the withdrawal. Alternatively, you may communicate your withdrawal clearly by email to info@doitenit.com or by post to the address in the Impressum. The function is available through the highlighted “Withdraw from a contract” footer link. The statutory model withdrawal form is available on that page.
8. Availability and changes
We aim to operate the service reliably but cannot guarantee uninterrupted availability. Maintenance, security measures or incidents may temporarily restrict access. Material changes to the service or prices for existing subscriptions will be made only as permitted by law.
9. User content and responsibility
You are responsible for the accuracy of your entries and your decisions. Check automatically generated summaries and suggestions against the original documents. To the extent permitted by law, liability is governed by statutory rules; mandatory liability, including for intent, gross negligence and injury to life, body or health, remains unaffected.
10. Privacy
Information about how personal data is processed is set out in our Privacy Policy. The Privacy Policy explains data processing and does not create an independent permission to process data beyond applicable law.
11. Governing law and dispute resolution
German law applies insofar as this does not deprive consumers of mandatory protections under the law of their country of residence. The operator must add any legally required information about participation in dispute resolution and the relevant contact point before launch.